Frequently Asked Questions
Do you ship internationally?
Yes, we ship internationally.
Shipping costs are calculated at checkout and are paid by the customer.
As a small brand, we work with reliable shipping partners and aim to keep delivery as smooth as possible wherever you are.
When will my order arrive and how can I track it?
Orders are usually processed within 1–3 working days.
Once dispatched, UK delivery typically takes 2–4 working days.
International delivery times vary depending on destination.
You’ll receive a confirmation email with tracking details as soon as your order ships, so you can follow its journey.
How can I track my order?
Once your order ships, you’ll receive an email with a tracking link so you can follow it all the way to your door.
What is your returns policy?
We accept returns within 14 days of delivery, provided items are unworn, unwashed, and in their original condition.
To start a return, please contact us at support@somarg.com with your order number.
Return shipping costs are the responsibility of the customer.
Do you offer exchanges?
At the moment, we don’t offer direct exchanges.
If you need a different size or style, simply return your item and place a new order.
If you’re unsure about sizing, feel free to reach out — we’re happy to help.
Will I have to pay customs or import duties?
For international orders, customs fees or import duties may apply depending on your location.
These charges are not included at checkout and are the responsibility of the customer.
Are your pieces unisex?
Yes — all Somarg pieces are designed to be worn by anyone.
We recommend checking the size guide on each product page to find the fit that works best for you.
How should I care for my Somarg pieces?
To keep your pieces looking their best, we recommend washing at a low temperature and air drying where possible.
Specific care instructions can be found on each product page.
Do you have a physical store?
We don’t have a permanent physical store at the moment.
From time to time, we show up in real life — at markets, pop-ups, and other offline moments.
The best way to keep up is through our Instagram. @somargofficial
Still need help?
If you have any other questions, feel free to contact us at
support@somarg.com
We aim to reply within 1–2 working days.